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IRS Will Not Renew Contracts With Private Debt Collection Agencies

March 6, 2009

(RTTNews)

The Internal Revenue Service announced Thursday that, after conducting an extensive review of the private debt collection program, the agency will not renew its contracts with two private debt collection agencies that were set to expire Friday.

The decision marks the end of the program that began in 2006, which was created to allow the IRS to collect small, undisputed debts that the IRS itself was not equipped enough to handle by hiring private debt collection agencies.

Congressional Democrats have been trying to stop the program since its inception, claiming the program is not effective enough and raising concerns over reports that taxpayers have been under harassment by private debt collectors.

"After a thorough review of this program, I have decided not to renew the contracts," said IRS Commissioner Doug Shulman.

"I believe this work is best done by IRS employees, and I believe we have strong support from the (Obama) administration and the Congress for increased IRS enforcement resources going forward."

Shulman further stated that the IRS plans on hiring over 1,000 new collection personnel in FY 2009.

These new employees would give the IRS the flexibility to make assignments based on the areas of greatest need rather than filtering which cases can be worked using contractor resources, Shulman argued.

He also noted the results of a cost-effectiveness study of the private debt collection program, which showed that it is reasonable to conclude that when working similar inventory, IRS collection is more cost effective than the contractors.

"In these challenging economic times, I have asked all IRS employees to go the extra mile to help financially distressed taxpayers," Shulman said.

"IRS employees have more options available to them to resolve difficult collection cases."

"By investing in IRS employees to perform this collection work," Shulman continued, "we can be assured that we have all the tools available for helping taxpayers confronting complex situations."

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